Terms of Service

Effective Date: April 7, 2026  |  Last Updated: April 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Imos Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at imospizzs.rest and all associated services, features, content, and functionality offered through the Website.

By visiting the Website, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using the Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

You must be at least 18 years of age to use this Website or place orders. By using this Website, you represent and warrant that you are 18 years of age or older. If you are under 18, you may only use this Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Description of Services

Imos Pizza is a food service business operating in the United States. Through our Website at imospizzs.rest, we offer the following services and features:

• Online Food Ordering: Customers may browse our menu and place orders for pizza and other food items for delivery or pickup, subject to availability and service area.
• Menu Information: We provide detailed information about our food offerings, including ingredients, pricing, and nutritional information to the best of our ability.
• Account Management: Registered users may create and manage personal accounts to track orders, save preferences, and access loyalty programs or promotional offers.
• Customer Support: We provide customer support via email at [email protected] to assist with order inquiries, complaints, feedback, and general questions.
• Promotional Content: We may offer coupons, discounts, loyalty rewards, and other promotional offers to eligible customers, subject to specific terms and conditions associated with each promotion.
• Informational Content: The Website may include blog posts, articles, and other content related to our food offerings, company news, and related topics.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, delivery zones, and operating hours may vary. We make no guarantee that any particular item will be available at the time of your order. In the event that an item you ordered is unavailable, we will notify you and offer a suitable alternative or a full refund for that item.

3. User Accounts and Registration

To access certain features of our Website, you may be required to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your account credentials, including your password.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our sole discretion if we believe that your account information is inaccurate, incomplete, or violates these Terms. We are not liable for any loss or damage arising from your failure to protect your account credentials.

You may not create more than one account per person. Creating multiple accounts to circumvent bans, restrictions, or to abuse promotional offers is strictly prohibited and may result in the permanent suspension of all associated accounts.

4. User Obligations and Prohibited Activities

By using our Website and services, you agree to use them only for lawful purposes and in accordance with these Terms. You are solely responsible for all of your activities on the Website.

4.1 User Obligations

You agree to:

• Provide truthful and accurate information when placing orders, including delivery addresses, contact information, and payment details.
• Pay all charges incurred in connection with your orders, including applicable taxes, delivery fees, and other charges.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website.
• Treat our staff, delivery personnel, and other customers with respect and courtesy at all times.
• Ensure that someone of legal age is present to receive delivery orders where required.

4.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Website for any unlawful purpose or in violation of any federal, state, or local law or regulation.
• Attempting to gain unauthorized access to any portion of the Website, other users' accounts, or our computer systems or networks.
• Using automated scripts, bots, crawlers, scrapers, or other automated means to access or interact with the Website without our express written permission.
• Transmitting any unsolicited commercial communications (spam) through the Website.
• Uploading or transmitting any viruses, malware, or other malicious code that could interfere with the operation of the Website.
• Engaging in any conduct that restricts or inhibits any other person from using or enjoying the Website.
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
• Collecting or harvesting any personally identifiable information from the Website.
• Using the Website to engage in any form of fraud, including placing false orders, using stolen payment methods, or providing false identity information.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Website or its underlying software.
• Posting, submitting, or transmitting any content that is defamatory, obscene, abusive, threatening, harassing, or otherwise objectionable.
• Attempting to manipulate pricing, promotions, or loyalty reward programs through fraudulent means.
• Violating any intellectual property rights belonging to us or any third party.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including reporting such conduct to law enforcement authorities.

5. Ordering and Payment Terms

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase food items subject to these Terms. We reserve the right to accept or decline any order at our sole discretion. An order is considered accepted when you receive a confirmation email or notification from us.

All orders are subject to availability. Prices listed on the Website are in United States Dollars (USD) and are subject to change without notice. The price charged for your order will be the price in effect at the time the order is placed.

5.2 Pricing and Taxes

All prices displayed on the Website are exclusive of applicable sales taxes unless otherwise stated. Applicable federal, state, and local taxes will be calculated and added to your order total at checkout. You are responsible for paying all applicable taxes associated with your purchase.

5.3 Payment Methods

We accept various payment methods as displayed on the Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You will pay all charges incurred by you at the applicable prices, including all applicable taxes.

We use third-party payment processors to handle payment transactions. By submitting payment information, you authorize us and our payment processors to charge the applicable amount to your payment method.

5.4 Cancellations and Refunds

Once an order has been confirmed and preparation has begun, cancellations may not be possible. If you need to cancel an order, please contact us immediately at [email protected]. Refunds, if applicable, will be issued at our discretion depending on the status of your order at the time of the cancellation request.

If you receive an incorrect or unsatisfactory order, please contact us within 24 hours of delivery. We will work to resolve the issue through a replacement order, store credit, or refund, at our sole discretion.

5.5 Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by factors beyond our control, including but not limited to traffic conditions, weather, or third-party delivery service issues. Delivery fees and minimum order amounts may apply and will be disclosed at checkout.

6. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content") — are the exclusive property of Imos Pizza or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. This license does not include the right to:

• Copy, reproduce, modify, adapt, translate, distribute, or create derivative works based on any Content.
• Use any data mining, robots, or similar data gathering or extraction methods on the Website.
• Download or copy account information for the benefit of any third party.
• Use or reproduce any trademarks, service marks, logos, or trade names of Imos Pizza without our prior written consent.

The Imos Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Imos Pizza or its affiliates. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

Any unauthorized use of the Content or intellectual property on this Website may violate copyright laws, trademark laws, privacy and publicity laws, and other applicable regulations and statutes, and could result in criminal or civil penalties.

If you believe that any content on our Website infringes upon your intellectual property rights, please notify us at [email protected] with a detailed description of the alleged infringement, and we will promptly investigate and take appropriate action in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

7. User-Generated Content

If you submit, post, or transmit any reviews, comments, suggestions, feedback, or other content to the Website ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights to the User Content you submit, that the content is accurate, and that use of the content does not violate these Terms or any applicable law.

We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise inappropriate.

8. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources. These links are provided for your convenience only and do not constitute our endorsement of the content, products, services, or practices of those third parties. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the terms of service and privacy policies of any third-party websites you visit. Your interactions with third-party websites are solely between you and those third parties, and we shall not be liable for any loss or damage you may suffer as a result of those interactions.

9. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND INFORMATION PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

FOOD ALLERGY DISCLAIMER: Menu item descriptions and ingredient information on the Website are provided for general informational purposes only. We cannot guarantee that any item is free from allergens. Customers with food allergies or dietary restrictions should contact us directly before placing an order to discuss specific requirements. We are not responsible for any allergic reactions or adverse health effects resulting from consumption of our products.

Nutritional information, calorie counts, and other dietary details provided on the Website are approximate estimates only and may vary based on preparation methods, ingredient substitutions, and portion sizes.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL IMOS PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES.
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER.
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN.
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE.
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY.
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Imos Pizza, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or services in any manner not expressly authorized by these Terms.
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or contractual rights.
• Any User Content you submit, post, or transmit through the Website.
• Your violation of any applicable federal, state, or local law, regulation, or ordinance.
• Any misrepresentation made by you.
• Your fraudulent use of our ordering or payment systems.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

12. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, available on our Website, explains how we collect, use, disclose, and safeguard your personal information when you use our services. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as applicable, as well as the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive acts or practices. If you are a California resident, you may have additional rights regarding your personal information as described in our Privacy Policy.

13. Food Safety and Health Compliance

Imos Pizza is committed to maintaining the highest standards of food safety and quality. We comply with all applicable federal, state, and local food safety laws and regulations, including guidelines issued by the U.S. Food and Drug Administration (FDA) and relevant state and local health departments.

Notwithstanding our commitment to food safety, we make no warranty that our food products are free from contamination or allergens. Customers are encouraged to inform us of any dietary restrictions, allergies, or health conditions that may affect their ability to consume our products. We strongly recommend that individuals with serious food allergies exercise caution and consult with a medical professional before consuming our products.

14. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms, your use of the Website, or your purchase of our products or services shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Imos Pizza is registered and operates, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States, and you hereby consent to the personal jurisdiction and venue in such courts. If our principal place of business is in a specific state, the laws of that state shall apply to these Terms.

These Terms are subject to applicable U.S. federal laws and regulations, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), applicable provisions of the Uniform Commercial Code (UCC), and other relevant federal statutes governing electronic commerce and consumer protection.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute informally by contacting us at [email protected] with a written description of the dispute, your name, contact information, and the relief you are seeking. We will attempt to resolve the dispute within thirty (30) calendar days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may proceed with formal dispute resolution as set forth below.

15.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL BE RESOLVED THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, WHICH ARE AVAILABLE AT www.adr.org.

The arbitration will be conducted in English, and the arbitrator's decision will be final and binding, except for a limited right of appeal under the Federal Arbitration Act (9 U.S.C. § 1 et seq.). The arbitrator may award the same damages and relief as a court could award. Any arbitration shall take place on an individual basis; class arbitrations and class actions are not permitted.

15.3 Class Action Waiver

YOU AND IMOS PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and we agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

15.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights, and either party may bring claims in small claims court if the claims qualify.

16. Electronic Communications

By using our Website or communicating with us via email, you agree to receive electronic communications from us. These communications may include notices about your account, order confirmations and updates, promotional offers (if you have opted in), and changes to our Terms or policies. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or maintain an account with us. We may, in our sole discretion, with or without prior notice, immediately terminate, limit, or suspend your access to all or any part of the Website for any reason, including but not limited to:

• Any breach or violation of these Terms.
• Requests by law enforcement or other government agencies.
• Unexpected technical or security issues.
• Extended periods of inactivity.
• Fraudulent, deceptive, or abusive activity.
• Non-payment of any amounts owed to us.

Upon termination of your access, your right to use the Website will immediately cease. We shall not be liable to you or any third party for any termination of your access to the Website. Termination of these Terms shall not affect any rights or obligations that accrued prior to termination.

The following sections shall survive termination of these Terms: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature should survive termination.

18. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting a prominent notice on our Website.
• Sending an email notification to the address associated with your account (if applicable).
• Updating the "Last Updated" date at the top of this page.

Changes will become effective immediately upon posting, unless we specify a later effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Website and, if applicable, close your account.

It is your responsibility to check this page periodically for changes. We encourage you to review these Terms regularly to stay informed about any updates.

19. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under any applicable law or regulation, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the relevant provision shall be deemed deleted. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect.

The parties agree that any unenforceable provision shall be replaced by an enforceable provision that most closely reflects the original intent of the parties.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Imos Pizza concerning the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No failure or delay by us in exercising any right, power, or privilege under these Terms will operate as a waiver thereof, and no single or partial exercise of any right, power, or privilege will preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

21. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government actions, labor disputes, internet or telecommunications failures, power outages, or any other event of force majeure.

22. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may freely assign these Terms, in whole or in part, to any affiliate, successor, or acquirer without restriction. Any purported assignment in violation of this section shall be null and void.

23. Headings

The section headings used in these Terms are for convenience purposes only and shall not be given any legal import or affect the interpretation of these Terms.

24. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us for any reason related to your use of our Website or services, please reach out to us using the following contact information:

We strive to respond to all inquiries within 2–5 business days. For urgent matters related to an active order, please contact us via email and indicate the urgency in the subject line.

These Terms of Service were last updated on April 7, 2026. © 2026 Imos Pizza. All rights reserved.